Website Privacy Statement
This Privacy Notice (“Notice”) applies to personal information Boardvance (collectively, “Boardvance,” “we,” “us,” or “our”) collects. This Notice also covers choices related to your personal information.
How We Protect and Retain Data
Third-Party Applications/Websites
Data We Collect
We collect data about you in different ways. For example, we collect data:
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Directly from you. This includes when you register for a membership, sign up to get our emails, or otherwise use our services, or contact us.
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Automatically. This includes through cookies, server logs, and other tools on our website or apps.
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From other sources. These can include our affiliates, vendors, social media, publicly available sources, and other companies.
The following are a few examples of our collection and use of data:
PRIMARY PURPOSE
EXAMPLES OF PERSONAL INFORMATION
CONTEXT
We use this personal information to provide account related functionalities to users.
We collect your name and contact information when you make an account or sign up for a membership. We also collect data on the actions that you perform while logged in.
Account/Membership Registration
We use this personal information to contact our clients and communicate with them about business activities such as projects, services, and billing.
We collect the name and contact information of our clients and their employees with whom we may interact.
Client Information
We use this personal information to understand our users and potential customers better.
We collect personal information, such as your age or your region.
Demographics
We use this personal information to understand how you engage with our messages.
If you receive email from us, we may use tools to capture when you open our message, click on links or banners in it, or make purchases after receiving an email.
Email Interactions
We use this personal information to receive and act upon feedback.
If you provide feedback or contact us for support, we collect your name and email, as well as other content that you send.
Feedback/Support
We use this personal information to share information about our and services.
When you sign up for our mailing lists, we collect your contact information.
Mailing List
We use your personal information to perform our contract to provide services.
We collect your name, physical and email addresses, phone number, and credit or debit card information when you register for a membership.
Membership Registration
We use this personal information to fulfil our promotions. Note that many co-branded promotions involve the collection of personal information by us, and the other company identified in the promotion. Where data is jointly collected, your personal information may be submitted, or sent, to both companies. This privacy notice applies to our use of your data. You should review the privacy notice of the other company identified to understand their use of your data.
We collect data that you provide as part of co-branded promotions with other companies.
Partner Promotion
We use this personal information to understand your opinions.
We collect data you share through surveys. If a third-party offers a survey, the third party’s privacy notice also applies to the collection, use, and disclosure of your data.
Surveys
We use this personal information to make our website operate. We also use it to understand how you interact with our websites, gather analytics, improve our websites, and learn your preferences. We may also use this data to help detect and prevent fraud.
We use technology (e.g., a cookie or a pixel) to learn how you engage with our websites. This may include which links you click or what you type into our online forms. We may also track your IP address, the website that referred you to us, and data about your device.
Use of Our Website
We may base the use of third-party tracking technologies upon consent. Users can find more information about your options with regard to this technology in the Your Choices section below.
We may let third parties place tracking technology on our websites (e.g., a cookie or a pixel). The third party might also collect data over time and across other websites. Among other things, they may use this data to serve ads tailored to your interests, which may include ads about our products or services.
Website Targeted Advertising Technology
We use this personal information to receive your donation and to process your payment.
When you make a donation through our Website, we collect information necessary to process your donation or payment, including contact details and payment card information.
Donation and Payment Information
How We Use Data
We also use data to:
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Complete transactions.
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Improve or create services.
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Conduct analytics.
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Connect with you (e.g., addressing your requests, inquiries, issues, or feedback).
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Market our services.
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Market the services of our business partners.
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Find and prevent malicious, deceptive, fraudulent, or illegal activity.
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Find and prevent security incidents.
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Enforce our policies and agreements.
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Debug, find, and fix errors that impair our website and services.
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Comply with legal or regulatory obligations.
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Establish or exercise our rights
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Defend against legal claims.
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Manage our relationships.
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For other reasons with your consent.
How We Share Data
In addition to the specific situations discussed elsewhere in this Notice we may share personal data in the following situations:
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Affiliates and Acquisitions. We may share data with our affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If a company acquires or enters negotiations to acquire, our company, business, or assets, we may share data with that company.
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Other Disclosures without Your Consent. We may share data to cooperate with law enforcement, participate in a legal process, or for legal compliance. We may share your data to establish or exercise our rights, to defend against legal claims, to investigate, prevent, or act on possible illegal activities, threats to safety of person or property, or a violation of our policies. Your data may be shared to ship products to you.
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Service Providers. We may share your data with service providers. Service providers may help us to run our website, conduct surveys, provide technical support, process payments, and more.
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Professional Services. We may share personal data with our professional service providers, such as auditors or lawyers.
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Other Disclosures with Your Consent. We may share your data with third parties when you consent or direct us to.
The sections above describe our main purposes in collecting your data, but often we have multiple purposes. For instance, if you register for an account, we may collect your personal information to perform our contract with you. We also maintain that data so that we can easily address questions about a service. As a result, our collection and processing of your data is based in different contexts on your consent, our need to perform a contract, our legal obligations, and/or our legitimate interest in conducting our business.
To the extent we store and use deidentified personal information, we will not try to reidentify the personal information, except to test our deidentification methods. If we share deidentified data we will obligate the recipient not to try to reidentify the data.
Your Choices
Some jurisdictions give you a right to make the following choices:
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Access. You may have the choice to request access to your personal information or confirmation that we have data about you. In certain limited cases, you may ask to receive access to your data in a portable, machine-readable form.
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List of Third-Party Recipients. You may have the right to request a list of specific third parties to which we have disclosed personal information. Some areas also allow you to obtain a list of the categories of third parties to which we have disclosed personal information. You can find that information in the table above under the “How We Share Data” section.
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Change. Most of our websites allow you to change your account profile. If our website does not permit you to update or correct certain information, [GT1] you may ask us to correct inaccurate or incomplete data by contacting us at the address below. We may keep historical data in our backup files as permitted by law.
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Deletion. You may have the choice to ask us to delete your personal information.
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Opt-out of Website Targeted Advertising. You may opt-out of online targeted advertising (e.g., cookies) by clicking the cookie settings link here[GT2] [GT3] or the “Do Not Share” link on our homepage. [GT4] Note that if you change browsers or devices, or if you clear your browser’s cache, you may need to click the link again to apply your preference. You may opt-out of other forms of targeted advertising by submitting a request as described below[GT5] . We recognize Global Privacy Control (GPC) signals broadcast from web browsers as a valid opt-out request where required by applicable law. Please note that the GPC will apply only to your current browser. We do not recognize the “Do Not Track Signal.”
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Promotional Emails. You may provide us with your email address to allow us to send newsletters, surveys, offers, or other promotional content , as well as targeted offers from third parties. You can stop receiving such emails by following the unsubscribe instructions at the bottom of those emails. If you choose not to receive such emails, we may still send you service-related communications.
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Promotional Mailings. If you do not want to receive offers and/or circulars from us, email us with “NO SNAIL MAIL” in the subject line, and include your name, address, and zip code. Note that our mailings are prepared before we send them. We will remove your name from our mailing list after receiving your request, but you may receive mailings from us that were prepared prior to processing your request.
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Promotional Text Messages. If you get a text message from us that has promotional content, you can opt-out of future text messages by replying “STOP.”
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Revocation Of Consent. Where we process your personal information based upon consent, you may revoke consent. Note, if you revoke consent for processing personal information, we may no longer be able to provide you some types of services.
Not all the choices above are absolute, and they do not apply in all circumstances. We may limit or deny a request because the law permits or requires us to. We will not discriminate against individuals who exercise a privacy right.
Submitting Requests
You may exercise the above choices by contacting us via the contact information below. If you disagree with our denial of a request, you may appeal our decision by contacting us with the subject line “Appeal.”
We will require you to prove your identity when making most types of requests. We may verify your identity by phone or email. Depending on your request, we will ask for information such as your name, your service type, or the date of your registration. We may also ask you to send us a signed declaration confirming your identity.
In some circumstances, you may designate an authorized agent to exercise choices on your behalf.
How We Protect and Retain Data
No method of internet transmission or electronic storage is fully secure. While we use reasonable efforts to protect personal information, we cannot guarantee its security. If we are required to inform you about a security incident, we will do so electronically, in writing, or by phone, as the law permits.
Some of our websites permit you to create an account. You are responsible for selecting a unique and complex password and keeping it confidential. You are responsible for any access to or use of your account by someone who has obtained your password, whether or not you approved of such access or use. Notify us of unauthorized use of your password or account immediately.
We keep your personal information for only as long as necessary to fulfil the purposes in this Notice unless a longer retention period is required or permitted by law. This includes the purposes of satisfying legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the data. We also weigh the potential risk of harm from unauthorized use or disclosure of the data, the purposes for which we obtained the data and whether we can meet those purposes through other means, as well as applicable legal requirements.
Third-Party Applications/Websites
We may provide links to websites and other third-party content or services that we do not own or operate. We have no control over the privacy practices of websites or services we do not own. For details about such third parties’ privacy practices, see their privacy notices.
Changes To This Privacy Notice
We may change our Notice and privacy practices. New notices will be published on our website. If changes are material, the Notice that was in place when you submitted personal information to us will generally govern that data unless you consent to the new Notice. Our Notice shows “effective” and “last updated” dates below. The effective date is the date the current version took effect. The last updated date is the date the current version was last substantively changed.
Children
Our websites and online services are not meant for children under 13 years old, and we do not knowingly collect personal data from children under age 16 without parental consent. Children under 13 should not give us their personal data.
Contact Information
If you have questions, comments, or complaints on our privacy practices, or if you need to access this Notice in a different form due to a disability, please contact us. We will try to address your requests and provide you with additional privacy-related information.
1901 E. 4th St. Ste. 100
Santa Ana, CA 92705
(714) 953-5757
If you are not satisfied with our response and are in the European Union or United Kingdom, you may have a right to lodge a complaint with your local supervisory authority.
Additional Information For California Residents
California law requires us to disclose the following information on our privacy practices. If you are a California resident, the following disclosures apply to you in addition to the rest of the Notice.
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California Shine the Light. If you would like more information on the categories of personal information (if any) we share with third parties or affiliates for those parties to use for direct marketing, submit a written request using the information in the Contact Information section.
Effective Date: January 1, 2025
Last Update: January 1, 2026